Frequently asked questions
General Questions:
You can contact us by phone at +971 55 585 8705 or via email at 2stepsourcetourism@gmail.com. Additionally, you can visit our office located at Office deira city centre day to day centurion town B block. Office number 722, United Arab Emirates. Our team is available during our working hours to assist you with any queries or bookings.
Booking and Reservations:
Booking a tour or activity with us is simple! You can either book directly through our website by selecting your preferred tour, date, and any optional add-ons, or you can contact our team for assistance with your booking.
Visa Services:
Yes, we offer visa services for visitors to Dubai, including tourist visas. Our visa experts can assist you with the visa application process, ensuring a smooth and hassle-free experience.
The requirements for a Dubai tourist visa may vary depending on your nationality and other factors. Generally, you will need a valid passport, proof of accommodation, travel itinerary, and other supporting documents. Our team can provide you with detailed information and guidance on the visa application process.
Payment and Cancellation:
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. You can choose the payment method that is most convenient for you during the booking process.
Our cancellation policy may vary depending on the tour or service booked. We recommend reviewing the terms and conditions specific to your booking for details on cancellation fees and deadlines. Our team is also available to assist you with any cancellation inquiries.
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